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Along with October, May is one of the most densely packed months of the year. It's before the summer humidity and the last whole month of the school year. The weather is warming in t...
The solstice on the 20th marks the onset of summer (Northern Hemisphere) or winter (Southern Hemisphere). Many people, particularly in Europe, North America and Asia, will be embarking o...
Spring has sprung in the north, and the first hints of Autumn are on the horizon in the south. April is the month spring (or fall) gets underway, and it is filled with religious celebrations, including the Mu...
Get to Know Your Customer Day is set aside each quarter of the year to work on your customer journey, marketing, sales funnel, and customer service policies and find additional ways to increase customer loyalty through appreciation.
The Loyalty Formula:
Loyalty = Great Service + Confidence
"Customer Loyalty is about the next time—every time. Every day, and all of the time. All year long!" -Shep Hyken
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