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This sign in a store window in Dublin gave me a good laugh! At 18, we're all geniuses. By 30, we realize we're idiots! Photo LD Lewis July is a Jamboree of Events! Happy July. Like every month, I pick...
June's Gems Welcome to June. School is out, fun is in, and business tends to slow down for the next three months. Another June theme is children and keeping them engaged, learning and growi...
Prom, graduation, mothers, boating and barbeques are several themes in May. Along with October, May tends to be one of the most densely packed event months of the year. It's before the summer humidity and t...
A day set aside each quarter of the year to work on your customer journey, marketing, sales funnel, and customer service policies and find additional ways to increase customer loyalty through appreciation.
The Loyalty Formula: Loyalty = Great Service + Confidence
"Customer Loyalty is about the next time – every time. Every day. All of the time. All year long!" -Shep Hyken
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