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There are several unique focuses for 2025. I covered the first 12 in Part One. The following are the rest I have discovered for this year. As with all issues of LEEP Ink, the following descriptions are a...
We've arrived at another new year; the older I get, the more frequently they come. When I was younger, years seemed to take a long time to pass. Now, they're just a blip—here and gone. For ma...
21 Themes and 'Year of' Events for 2025 PART ONE, THE FIRST 12 Every year, various organizations announce the theme for the year. These themes can focus on causes, such as aesthetics and color tre...
A day set aside each quarter of the year to work on your customer journey, marketing, sales funnel, and customer service policies and find additional ways to increase customer loyalty through appreciation.
The Loyalty Formula: Loyalty = Great Service + Confidence
"Customer Loyalty is about the next time – every time. Every day. All of the time. All year long!"—Shep Hyken
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