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National Customer Service Week is a week-long opportunity to raise awareness of customer service and its vital role in successful business practices and the growth of the UK and US economies. The event is recognized in both countries and occurs on the first M-F in October.
History:
Customer Service Week is an international celebration of the importance of customer service and the people who serve and support customers daily.
In 1992 the US Congress proclaimed Customer Service Week a nationally recognized event.
Since 1991, the Customer Service Group has sponsored the official Customer Service Week program. The group provides how-to information, celebration materials imprinted with the official Customer Service Week logo, and inspiration from the hundreds of service and support professionals who share their celebration stories, plans, and ideas.
For the US information on Customer Service Week see The Customer Service Group:
http://www.csweek.com/customer_service_week.php
For the British information on Customer Services Week see the Institute of Customer Service:
https://www.instituteofcustomerservice.com/events/ncsw
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