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National Customer Service Week is a week long opportunity to raise awareness of customer service and the vital role it plays in successful business practice and the growth of the UK and US economies. The event is recognized in both countries and occurs on the first M-F in October each year.
History:
Customer Service Week is an international celebration of the importance of customer service and of the people who serve and support customers on a daily basis.
In 1992 the U.S. Congress proclaimed Customer Service Week a nationally recognized event.
Since 1991, the Customer Service Group has sponsored the official Customer Service Week program. The group provides how-to information; celebration materials imprinted with the official Customer Service Week logo; and inspiration from the hundreds of service and support professionals who share their celebration stories, plans, and ideas.
For the US information on Customer Service Week see The Customer Service Group:
http://www.csweek.com/customer_service_week.php
For the British information on Customer Services Week see the Institute of Customer Service:
https://www.instituteofcustomerservice.com/events/ncsw
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